Our laboratories remain open over the festive time
However, the lead times of our partner laboratories and carriers may change, so please check here.
The following information relates to the processing of personal data during visits to our website. These are data which refer to you personally, e.g. name, address, email addresses, patterns of usage.
The legal basis for the processing is the European General Data Protection Regulation (GDPR).
1.1. The controller, as defined in Art. 4 (7) of the EU General Data Protection Regulation (GDPR), is WESSLING France, 40, rue du Ruisseau, 38070 Saint-Quentin-Fallavier, labo@wessling.fr (cf. our imprint at https://fr.wessling-group.com/en/imprint).
1.2. The data protection officer is Hédi Ben Belgacem.
Contact details of our data protection officer:
WESSLING France
40, rue du Ruisseau
38070 Saint-Quentin-Fallavier
Tel: +33 (0)4 74 99 96 20
protection-des-donnees@wessling.fr
You have the following rights in respect of our processing (cf. GDPR Art. 15 ff.):
2.1. You have the right of access to information about whether we process your personal data. If this is the case, you have the right of access to the following information:
2.2. Where data saved in our system are incorrect, you can ask for the data to be rectified.
2.3. You have the right to the restriction of our processing of your personal data and you can object to our processing of your personal data.
2.4. You can ask us to erase your personal data. We will comply with this request, unless we need the data for one of the following purposes:
2.5. You have the right to receive your personal data from us in a commonly used and machine-readable format.
2.6. You also have the right to complain to a data protection supervisory authority about our processing of your personal data if you believe that our practices in this respect are unlawful.
A list of the data protection supervisory authorities can be found on the website of the Federal Commissioner for Data Protection and Freedom of Information at Internetseite des Bundesbeauftragten für Datenschutz und Informationsfreiheit.
Our website is designed to operate on the principle of data economy.
When you visit our website, no personal data will be transmitted to our servers unless you actually send us such data.
The only exceptions are strictly necessary cookies which are essential for the functioning of our website (cf. section 4.4).
The web analysis tool Google Analytics is configured in such a way as to allow only anonymous collection of data without any way of referring back to individual persons.
All other systems provided by external third parties (e.g. Google Maps, YouTube plug-ins) are deactivated by default therefore no data are passed on to third parties when you visit our website.
You have the option of agreeing to the use of additional cookies in the cookie consent banner or of allowing external content in order to improve the function and content of our website. In this case, third parties may also be able to obtain knowledge of your personal data.
4.1. Cookies are small text files which are stored by your browser on your end device. They contain information which is sent back to our website the next time you access our website on the same end device. Only the cookies previously stored are retrieved from your end device in this process and no other content is accessed.
4.2. Cookies can also contain personal data, such as your IP address. Therefore, we only store cookies if you have given your express consent to this in the cookie settings on our website. You can revoke your consent to the use of cookies at any time with future effect by adjusting the security settings of your browser accordingly.
This does not apply to cookies which are strictly necessary for the functioning of our website. Without these, you cannot visit our website or navigate through the site. These cookies are therefore generally enabled.
4.3. You also have the option of generally disabling cookies in your browser at any time. This prevents cookies from being stored on your end device.
We would like to point out, however, that the general deactivation of cookies can lead to malfunctions in connection with the use of our website.
4.4. Types of cookies
The different types of cookies which we use are summarised below. Detailed information on the individual cookies can be found in the cookie consent banner.
4.4.1 Strictly necessary cookies
Strictly necessary cookies guarantee essential functions without which you cannot use our website as intended. These cookies are only used by us, i.e. all the information stored in the cookies will only be fed back to our website.
This information is as follows:
Strictly necessary cookies are used, for example, to ensure that you always remain logged in as the user when navigating through the various pages of our website and do not have to re-enter your login details every time you change pages.
The use of strictly necessary cookies on our website is possible and permissible without your consent. It is therefore also impossible to disable these cookies. You do have the option, however, of generally disabling cookies in your browser at any time (cf. section 4.3).
The legal basis for the use of strictly necessary cookies is Art. 6 (1) b) GDPR (fulfilment of contract) or Art. 6 (1) f) GDPR (weighing of interests based on our legitimate and overriding interest in the smooth operation of our website and provision of the services offered through the site).
4.4.2 Performance cookies
Performance cookies collect information about how our website is used in order to improve its appeal, content and functionality. These cookies help us to see which pages of our website are visited, how often and for how long, and they show us whether particular pages are visited and what content the users are particularly interested in.
We use the web analysis service Google Analytics for this purpose. Please refer to section 4.4.3 for more information.
The information retrieved from these cookies is aggregated and does not allow us to identify individual visitors or the pages they visited. It is used instead to compile statistics on the patterns of usage of all visitors in order to tailor the content of our website more precisely to the needs of our users, to improve the user experience, and to optimise our service.
The legal basis for the use of performance cookies and Google Analytics is Art. 6 (1) a) GDPR in conjunction with your consent.
4.4.3 Google Analytics
The website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”) Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The Google Analytics service uses "cookies" which are text files placed on your computer enabling an analysis of your use of the website. The information generated by the cookies about your use of this website will generally be transmitted to a Google server in the USA and stored there. If you enable the IP address anonymity function on this website, however, then your IP address will be abbreviated beforehand by Google within Member States of the European Union and in other signatories to the Treaty on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there.
Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website traffic, and to provide other services for the website operator relating to the use of the website and the Internet.
Note from WESSLING: We have configured Google Analytics on our website in such a way as to allow only anonymous logging of IP addresses.
The IP address transmitted by your browser in connection with Google Analytics will not be associated with any other data held by Google.
You may refuse the storage of cookies by selecting the appropriate settings on your browser. Please note, however, that in this case you may not be able to use the full range of functions on this website. You may also prevent Google from tracking and processing the data generated by the cookies relating to your use of the website (including your IP address) by clicking on the following link and downloading and installing the browser plug-in provided: https://tools.google.com/dlpage/gaoptout?hl=en.
For further information please visit https://tools.google.com/dlpage/gaoptout?hl=en.
Details of third-party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001, email: support-deutschland@google.com.
Terms of use: https://marketingplatform.google.com/about/analytics/terms/us/
Data privacy and security in general: https://policies.google.com/?hl=en&gl=de
Data privacy policy: https://policies.google.com/privacy?hl=en&gl=de.
WESSLING also uses third-party services on its website.
These services can transfer data to the servers of the third-party providers and may store cookies on your end device therefore we only use them if you specifically agree to their use. If you withhold consent, the content listed below cannot be displayed.
5.1. Google Maps
We use Google Maps in order to show you the geographical location of our sites on a map. Please note that Google Maps automatically sets cookies and could transfer data from your browser (at least your IP address) to the external server if you enable this option in our cookie consent banner. WESSLING has no control over this action. For further information please refer to the Google cookie policy.
The legal basis for usage is Art. 6 (1) a) GDPR.
5.2. YouTube
We occasionally use videos on our website to inform visitors about events or our services. We use YouTube plug-ins for this purpose. Please note that YouTube automatically sets cookies and transfers data from your browser (at least your IP address) to the external server if you enable this option in our cookie consent banner. WESSLING has no control over this action. For further information please refer to the Google cookie policy.
The legal basis for usage is Art. 6 (1) a) GDPR.
When you contact us by email or using a contact form, the data which you provide (your email address, where applicable your name and telephone number) will be stored by us in order to answer your questions. We erase the data provided in these cases once their storage is no longer necessary, or we restrict the processing as long as statutory retention obligations apply or if erasure is not technically possible.
The legal basis for the processing of the data transmitted in the course of sending an email is Art. 6 (1) f) GDPR. If contact is made by email with a view to entering into a contract, the additional legal basis for the processing is Art. 6 (1) b) GDPR.
7.1. You can register to use our customer portal in which case you will be asked to provide personal data. The registration details will be recorded in writing in a process overseen by the customer advisor in charge of your account.
Registered customers can order analyses and view the results of their analyses through the customer portal. We also provide an online archive for the analyses previously carried out for the customer.
7.2. The following data will be collected and stored for each customer account which is set up in the course of the registration process:
In the course of the registration process, the user is asked to give consent to the processing of these data. As the user you have the option of cancelling the access at any time.
The data will not be passed on to third parties.
7.3. If you use our portal, we store the data required to fulfil the contract until you finally delete your access. We also store the optional data provided by you for the duration of your use of the portal, unless you delete them beforehand. You can manage and change all the information in the secure area for customers.
If you place analysis orders through the customer portal, we are obliged under commercial and tax law to store your address details, payment details and order data for a period of 10 years. However, after two years we will place a restriction on the processing, i.e. your data will be used only to comply with the legal obligations.
The legal basis for the use of your data is Art. 6 (1) a) GDPR in cases where you have given consent and Art. 6 (1) b) GDPR in cases where contracts are concluded through the customer portal.
8.1. You can register to use our WESSLING Cloud in which case you will be asked to provide personal data. The registration details will be recorded in writing in a process overseen by the customer advisor in charge of your account.
8.2. The following data will be collected and stored for each customer account which is set up in the course of the registration process:
In the course of the registration process, the user is asked to give consent to the processing of these data. Processing also includes sending an email to the email address which you have provided if we have entered new data for you. As the user you have the option of cancelling the registration at any time.
The data will not be passed on to third parties.
8.3. If you use the WESSLING Cloud, we store the data required to fulfil the contract until you finally delete your access. We also store the optional data provided by you for the duration of your use of the portal, unless you delete it beforehand. You can manage and change all the information in the secure area for customers.
The legal basis for the use of your data is Art. 6 (1) a) GDPR.
9.1. If we have received your email address in connection with the sale of services or goods and you have not objected to the use of your email address, we will inform you in the future about similar goods or services of our own.
The legal basis for this is Art. 6 (1) f) GDPR and section 7 (3) of the German Act Against Unfair Competition (Gesetz gegen den unlauteren Wettbewerb - UWG).
9.2. In all other cases we will only send you our newsletter if you have subscribed to it and given your consent. The advertised goods and services are named in the declaration of consent.
We use the so-called double opt-in procedure for newsletter subscriptions. This means that after you have registered, we will send an email to the email address you have provided asking you to confirm that you wish to receive the newsletter. We will also save the IP addresses you use and the times of your registration and confirmation. The purpose of the procedure is to be able to furnish proof of your registration and, if necessary, to investigate any possible misuse of your personal data.
Your email address is the only mandatory information for sending the newsletter. The disclosure of further selected data is voluntary and the information will be used in order to address you personally. After your confirmation we will save your email address for the purpose of sending the newsletter.
The legal basis for this is Art. 6 (1) a) GDPR.
9.3. You can revoke your consent to the sending of the newsletter and unsubscribe at any time. You can revoke your consent by clicking on the link provided in every newsletter email, by sending an email to info@wessling.de, or by issuing notification to this effect using the contact details in the imprint.
9.4. Our newsletter is sent out by henworx Gmbh & Co. KG, Berliner Platz 8, 48143 Münster, Deutschland.
henworx GmbH & Co KG will use your data for the sole purpose of sending our newsletter as outlined above. Your data will not be passed on to third parties or used for other purposes.
The legal basis for forwarding the data to henworx Gmbh & Co. KG, Berliner Platz 8, 48143 Münster is Art. 6 (1) f) GDPR and a contract on commissioned data processing in accordance with Art. 28 (3) clause 1 GDPR.
However, the lead times of our partner laboratories and carriers may change, so please check here.